Watch Out For This Gmail Scam

The rise of artificial intelligence also means the rise of AI-based scams. The most recent example is one targeting Gmail users. Here’s what you need to know if you use the Google Mail system.

Scammers Goal

This Gmail scam is basic: A scammer tries to gain access to your Gmail account and then finds sensitive information to steal. 

The Gotcha

Here’s how the AI Gmail scam works.

1. You will first see an email that asks you to reset your Gmail due to fraudulent activity.
2. The email contains a link that helps you “fix your account.”
3. If you don’t fall for that, the second attempt will be a phone call from someone claiming to be a Google employee.
4. In both instances, the issue is presented as urgent. The phone call will even come from an area code that is associated with Google businesses. 

Protecting Yourself

While this AI Gmail scam seems legit, there are ways to tell it’s a scam. Here’s what to watch for:

• Understand the Situation. First, most scams, including this one, present the issue as dire. Ask questions and research to better understand what’s going on.
• Don’t Panic. Scammers hope to generate a sense of panic, to get you to react emotionally without thinking clearly.
• Think Clearly. If you were thinking clearly, consider: What company would reach out and ask for your passwords? None! The clearer you think through the situation, the less likely you are to fall for a scam.

Do One Thing: When you receive a suspicious email or phone call, take a minute to breathe and research before taking action.